FALCON SERVICES

FALCON SERVICES

Project Quality Management

Representing Your Vision and Your Interests
As direct agent for the Owner, Falcon begins by understanding the Owner’s vision and priorities, in terms of design, use, budget and schedule. Falcon’s chief directive is to protect the owner’s interests and realize that vision. Falcon tracks every dollar that is spent, and makes certain that all billing is valid per contract. Further, Falcon is sensitive to the fact that each Owner is different, with a different style, different level of involvement and different needs. In all cases, Falcon’s clients are treated with personal care, discretion and the desired level of confidentiality.

Falcon provides:
> Access to the best Architects, Engineers and Contractors
> Requests for Proposals for Design and Construction Teams
> Negotiation of Contracts
> Oversight of Contracts and Invoices

> Critical Coordination and Communication among Design and Construction Groups
> Schedules and Updates
> Monthly Budget Reviews and Cash Flow Projections
> Evaluation and Control of Change Orders
> Coordination and Consultation with Owner’s Business Managers and Attorneys
> Meticulous Record Keeping
> Renowned Quality Control

The Team Leader
By the time a project is complete, scores of people will have participated in it. It is Falcon’s role to merge these players into a team and to lead that team with rigor and diplomacy through the following phases:

> Phase I – Project Planning, Design Group Assembly
> Phase IIA – Project Design Management: Architecture and Engineering
> Phase IIB – Fixtures, Furnishings and Equipment Designations
> Phase III – Construction Purchasing: Bidding and Contracts
> Phase IV – Construction Administration
> Phase V – Project Close Out
> Phase VI – Relocation Assistance and Livability

Problem Solving
Construction problems fall into two categories: common problems and unique problems. Falcon has channeled its years of experience into project management systems that enable us to stay ahead of the project curve. Our understanding of each step of the process enables us pre-empt the common problems — and think on our feet to solve the unique ones.

Communication
Falcon’s role as communicator is essential. Clear and consistent communications among all parties are critical. Falcon filters and consolidates essential information for the Owner to review, so that decisions can be made in a clear and timely manner, which affects the bottom line.

Budget Oversight
Falcon oversees every dollar that is spent on our clients’ projects. From the beginning, we monitor invoices and contracts to ensure conformity. Our clients know what they’ve spent to date and what expenses to anticipate. At the beginning of each month, clients receive:
> Statement of Requisition for Payments Due
> Budget Update
> Projected Cash Flow Statement

Quality
Quality is the backbone of Falcon’s work. From start to finish, we insist that each step is designed and completed with thoroughness, fineness, and the appropriate budget. Falcon’s philosophy is that the quality of the result reflects the quality of the process. Therefore, it is imperative to work towards excellence in each step.

What This Means for the Owner
With Falcon representing the Owner’s interests, projects reach the kind of excellence clients have always wanted but never quite allowed themselves to expect in the ‘real world.

Condominium Pre-Closing Evaluation

Project Quality Management

Representing Your Vision and Your Interests
As direct agent for the Owner, Falcon begins by understanding the Owner’s vision and priorities, in terms of design, use, budget and schedule. Falcon’s chief directive is to protect the owner’s interests and realize that vision. Falcon tracks every dollar that is spent, and makes certain that all billing is valid per contract. Further, Falcon is sensitive to the fact that each Owner is different, with a different style, different level of involvement and different needs. In all cases, Falcon’s clients are treated with personal care, discretion and the desired level of confidentiality.

Falcon provides:
> Access to the best Architects, Engineers and Contractors
> Requests for Proposals for Design and Construction Teams
> Negotiation of Contracts
> Oversight of Contracts and Invoices
> Critical Coordination and Communication among Design and Construction Groups
> Schedules and Updates
> Monthly Budget Reviews and Cash Flow Projections
> Evaluation and Control of Change Orders
> Coordination and Consultation with Owner’s Business Managers and Attorneys
> Meticulous Record Keeping
> Renowned Quality Control

The Team Leader
By the time a project is complete, scores of people will have participated in it. It is Falcon’s role to merge these players into a team and to lead that team with rigor and diplomacy through the following phases:

> Phase I – Project Planning, Design Group Assembly
> Phase IIA – Project Design Management: Architecture and Engineering
> Phase IIB – Fixtures, Furnishings and Equipment Designations
> Phase III – Construction Purchasing: Bidding and Contracts
> Phase IV – Construction Administration
> Phase V – Project Close Out
> Phase VI – Relocation Assistance and Livability

Problem Solving
Construction problems fall into two categories: common problems and unique problems. Falcon has channeled its years of experience into project management systems that enable us to stay ahead of the project curve. Our understanding of each step of the process enables us pre-empt the common problems — and think on our feet to solve the unique ones.

Communication
Falcon’s role as communicator is essential. Clear and consistent communications among all parties are critical. Falcon filters and consolidates essential information for the Owner to review, so that decisions can be made in a clear and timely manner, which affects the bottom line.

Budget Oversight
Falcon oversees every dollar that is spent on our clients’ projects. From the beginning, we monitor invoices and contracts to ensure conformity. Our clients know what they’ve spent to date and what expenses to anticipate. At the beginning of each month, clients receive:
> Statement of Requisition for Payments Due
> Budget Update
> Projected Cash Flow Statement

Quality
Quality is the backbone of Falcon’s work. From start to finish, we insist that each step is designed and completed with thoroughness, fineness, and the appropriate budget. Falcon’s philosophy is that the quality of the result reflects the quality of the process. Therefore, it is imperative to work towards excellence in each step.

What This Means for the Owner
With Falcon representing the Owner’s interests, projects reach the kind of excellence clients have always wanted but never quite allowed themselves to expect in the ‘real world.’

Concierge Construction Coordination

At Falcon, we leverage our relationship with the best contractors and sub-contractors to coordinate small projects for clients. We deliver the quality of a large construction project to small jobs – with the added value of ease for the Owner.

Falcon calls this division Concierge Construction Coordination, because it is modeled after concierge services at a fine hotel. In many cases, Falcon directs these jobs while the client is out of town – and the Owner returns to find the project completed and the property perfectly clean.

Our clients for Concierge Construction Coordination include:

> Owners of new condominiums who want to take their property to the next level or simply add a few missing elements
> Owners who remodel and furnish pied-a-terres from out of town
> Owners with punch lists left over from previous construction jobs
> Owners who want to complete wish lists they have accumulated over
the years
Through Concierge Construction Coordination, Falcon sources projects such as:

> Repairs
> Painting
> Art Shipping, Storage and Installation
> Audio/Video Installation
> Security Equipment and Safes
> Solar and Black-out Window Shades
> Carpet Installation
> Shower Doors
> New and Relocated
> Light Fixtures
> Closet Interiors
> Cleaning Service

Pre-Purchase Evaluations

Pre-Purchase Evaluations

Protecting an Owner’s interests often begins when a client is considering a new property. Falcon evaluates properties before purchase. The aim of these evaluations is to look beneath the surface to find defects or weaknesses that are not readily apparent. The Owner then has the information he or she needs to negotiate a fair purchase price. Falcon has armed Owners with the facts and bargaining power they need to save millions of dollars. Falcon also advises clients about probable costs to make changes or additions to the property.

Construction Legal Support

Falcon provides two types of legal support to clients. First, Falcon safeguards Owners by helping their attorneys write tight and fair construction contracts.

Second, when conflicts require legal action, Falcon provides consultation and support in the areas of code compliance and conformance with construction documents. Falcon coordinates the work of Professional Engineers and other consultants and consolidates their reports for use in legal negotiations. Falcon has provided consultation to attorneys, lobbyists, business managers the Office of the Attorney General of New York State.